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Managing Conflict

Event Signup

Date: 26/11/2019

Time: 09:30

Event Details:

Content Overview

 

Conflict can occur between individuals, groups and organisations and can vary in intensity. All require effective management intervention. Today’s managers need to be equipped with a range of skills and techniques to identify and prevent conflict and to effectively manage conflict situations.

 

This programme considers why conflict occurs in the workplace and how personal style and conflict resolution can have a considerable impact on organisational effectiveness.  An exploration of both theoretical and real conflict issues is considered, relevant resolution techniques described, and role play is used to enhance the learning experience. 

 

Topics such as assertiveness, body language, the importance of keeping records and coping with the stress of conflict are explored.  The ability to build trust and rapport with different personalities in the team together with an exploration of emotional intelligence allows candidates to operate in a professional and confident manner when managing conflict.


  

Training Provider: Inspired Leadership Support

 

Additional Information for the Session

Free car parking available on site

Lunch will be provided

 


PCNs and Employment Issues by LMC Law

Event Signup

Date: 28/11/2019

Time: 14:00

Event Details:

The LMC has secured a legal seminar to be facilitated by Shanee Baker from LMC Law. 

This Seminar covers issues with regard to employing within a PCN and the risk sharing agreements that will need to be considered. It has come about in response to the many queries we have had from LMCs and their Practices around these issues.

The Seminar will focus on the following aspects:

1) TUPE from the CCG
2) Employment by lead Practice
3) Employment by Federation
4) VAT
5) Structure
6) Staff sharing issues - risk, liability, indemnity
7) Funding
8) Termination of service - redundancy
9) Practice leaving PCN
10) Practice mergers within the PCN and how these affect the employment of any staff

There will be suffiicent time for questions.

Refreshments will be available.


Effective Appraisals

Event Signup

Date: 23/01/2020

Time: 09:30

Event Details:

Content Overview

 The day will take you through:

• Why Practices should have an effective appraisal system.

• Who should carry out staff appraisals

• How we can develop and motivate staff through the appraisal system.

• How to prepare for an appraisal meeting

• What not to do at the meeting

• Clarify personal objectives and goals

• What if set objectives have not been achieved.

• Dealing with poor performance

  

Training Provider: Inspired Leadership Support

 

Additional Information for the Session

Free car parking available on site

Lunch will be provided